HIGH QUALITY FASHIONABLE BLACK GIRL FIT MERCH
Refund policy
Black Girl Fit Return & Refund Policy
we take pride in producing premium athletic apparel. Please review our policy carefully before placing your order.
Returns & Exchanges
All sales are final.
Because our products are manufactured and shipped directly from our overseas production partners, we do not accept returns or exchanges, including for sizing, color selection, or change of mind.
Please review our size chart carefully before placing your order. If you are between sizes, we recommend sizing up as noted on the product page.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the item
- Photos of the packaging (if applicable)
If the issue is confirmed to be our error, we will replace the item at no additional cost.
Order Processing
Please allow 5-7 business days for your order to be processed before shipment. During product launches, holidays, or promotional periods, processing times may be slightly longer.
Once your order ships, you'll receive a tracking number via email.
Lost or Stolen Packages
Once a package has been marked Delivered by the shipping carrier, Pentacon.V is not responsible for lost, stolen, or misplaced packages. If your package is missing after delivery, please contact the shipping carrier directly to file a claim.
Care Instructions
To extend the life of your apparel, we recommend:
- Machine wash cold
- Wash inside out
- Do not bleach
- Air dry or hang dry
- Do not iron directly on printed graphics
Contact Us
If you have any questions regarding your order, please contact us at:
CONNECT@BLACKGIRL.FIT
This version is transparent about why returns and exchanges aren't offered while maintaining a premium, customer-friendly tone. It also protects you by making the policy clear before purchase.
Here's a professional Shopify-ready Shipping Policy for Pentacon.V that fits your overseas fulfillment model.
Shipping Policy
Thank you for shopping with BLACK GIRL FIT Every order is processed with care to ensure you receive the highest quality products.
Order Processing
Please allow 5-7 business days for your order to be processed before it is shipped.
During new product launches, holidays, and promotional events, processing times may be slightly longer.
Orders are processed Monday through Friday, excluding major holidays.
Shipping Times
Because our products are made and shipped through our overseas production partners, estimated delivery times are:
- United States: 7–15 business days
- Canada: 10–18 business days
- International: 10–21 business days
Shipping times are estimates and may vary due to customs processing, weather, carrier delays, or other factors beyond our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number.
Please allow 24–72 hours for tracking information to update after your shipping confirmation is sent.
Shipping Address
Customers are responsible for entering the correct shipping address at checkout.
If an incorrect address is provided, please contact us immediately. Once an order has entered production or has shipped, we cannot guarantee that address changes can be made.
Orders returned due to an incorrect or incomplete address may require additional shipping charges before they can be reshipped.
Multiple Items
Some orders may arrive in separate packages depending on product availability, warehouse location, or manufacturing schedules.
If you order multiple items, they may not arrive on the same day.
Lost, Delayed, or Stolen Packages
Pentacon.V is not responsible for shipping delays caused by the carrier, customs, weather, or other circumstances beyond our control.
Once a package has been marked Delivered by the shipping carrier, Pentacon.V is not responsible for lost or stolen packages. If your package is missing after delivery, please contact the shipping carrier directly to file a claim.
Customs & Import Fees
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Questions?
If you have any questions regarding your order or shipping, please contact us at:
CONNECT@BLACKGIRL.FIT
For your Shopify product pages, I'd also add this short notice right above the Add to Cart button:
Shipping Notice: Please allow 5-7 business days for order processing. Most U.S. orders arrive within 7–15 business days after shipment. Tracking information will be emailed once your order ships.
This helps set expectations before customers purchase and can reduce "Where is my order?" emails.
Here's a clean, professional Terms of Service you can add to your Shopify store for Pentacon.V.
Terms of Service
Effective Date: [Insert Date]
Welcome to BLACK GIRL FIT. By accessing our website or purchasing products from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.
1. Acceptance of Terms
By visiting our website or placing an order, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these terms, please do not use this website.
2. Eligibility
By using this website, you represent that you are at least 18 years old or have permission from a parent or legal guardian to make purchases.
3. Product Information
We make every effort to accurately display our products, colors, descriptions, and pricing. However, actual colors may vary depending on your screen settings.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
4. Pricing
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
Prices are subject to change without notice.
We reserve the right to cancel any order resulting from pricing errors or inaccuracies.
5. Orders
We reserve the right to refuse or cancel any order at our sole discretion.
Orders may be canceled due to:
- Product availability
- Suspected fraud
- Payment authorization issues
- Incorrect pricing
- Incorrect shipping information
If your order is canceled after payment has been processed, a full refund will be issued.
6. Payment
Payment is required at the time an order is placed.
We accept major credit cards and other payment methods offered through Shopify.
7. Shipping
Shipping times provided on our website are estimates only.
Pentacon.V is not responsible for shipping delays caused by:
- Shipping carriers
- Customs processing
- Weather
- Natural disasters
- Holidays
- Events beyond our reasonable control
Please refer to our Shipping Policy for additional information.
8. Returns & Refunds
Due to our overseas manufacturing and fulfillment process, all sales are final.
We do not accept returns or exchanges.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery so we can review and resolve the issue.
Please refer to our Return & Refund Policy for complete details.
9. Intellectual Property
All content on this website—including logos, graphics, product designs, artwork, images, videos, text, and branding—is the exclusive property of Pentacon.V and is protected by applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
10. User Conduct
You agree not to:
- Violate any laws or regulations
- Use the website for fraudulent purposes
- Attempt to gain unauthorized access to our systems
- Upload malicious software or harmful code
- Interfere with the operation or security of the website
11. Limitation of Liability
To the fullest extent permitted by law, Pentacon.V shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our maximum liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
12. Disclaimer
Our products are provided "as is" and "as available" without warranties of any kind, either express or implied, except as required by applicable law.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
14. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes become effective immediately upon posting to this website.
Your continued use of the website constitutes acceptance of any revised terms.
15. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Email: CONNECT@BLACKGIRL.FIT